POLICIES FOR BLOCKCHAIN TRAINING
BY MTC TRAINING/BLOCKCHAIN TRAINING ALLIANCE
CANCELLATION POLICY FOR ON DEMAND TRAINING
MTC Training/Blockchain Training Alliance On-Demand courses are self-paced learning solutions combined with course material that allow Customers a greater level of flexibility based on their schedules. Customers must prepay for On-Demand Courses prior the access being granted.. Any opened or accessed product is not eligible for a refund.
REFUND POLICY FOR OFFICIAL EXAM STUDY GUIDES
MTC Training/Blockchain Training Alliance official exam study guides download instantly and access to a download is provided in the cart and an email. Any purchased official exam study guide is not eligible for a refund.
CANCELLATION POLICY FOR CERTIFICATION EXAMS
MTC Training/Blockchain Training Alliance exams are delivered at Pearson VUE globally. All policies for scheduling an exam, rescheduling an exam, and testing center policies can be found at: https://home.pearsonvue.com/
Below are details on vouchers you purchase from MTC/Blockchain Training Alliance:
Voucher expiration dates cannot be extended under any circumstances.
You must register and take your exam prior to the voucher expiration date.
One voucher is applicable towards one exam, and is valid at a Pearson VUE facility. Only Pearson VUE vouchers are redeemable at Pearson VUE centers.
Vouchers are exam specific.
MTC Training/Blockchain Training Alliance and the participating test providers are not responsible for lost or stolen vouchers.
Vouchers cannot be redeemed for cash or credit.
Vouchers are non-refundable and non-returnable.
Blockchain Training Alliance vouchers may not be resold.
CANCELLATION POLICY FOR INSTRUCTOR LED TRAINING
The policies below apply to all instructor led in person, virtual, and onsite trainings offered by MTC Training/Blockchain Training Alliance. By enrolling in a class, you are agreeing to accept these policies
CANCELLATION / RESCHEDULING BY THE STUDENT
Notice of cancellation/reschedule more than fifteen (15) full business days prior to class start date is eligible for full refund or reschedule without penalty.
Notice of cancellation/reschedule on or after the fifteenth (15th) full business day prior to class start date is not eligible for refund and is subject to approval and a reschedule penalty may apply.
To request a reschedule within 15 business days a future date must be identified immediately. In the event the request is accepted the rescheduled date is limited to one time and for only the same course at the same location. The new course must begin up to a maximum of six months from the original course date.
For no-shows, payment is non-refundable. "No Shows" is defined as the student does not show up on the date the course starts, and there was no prior communication from the student to cancel or reschedule the course.
SUBSTITUTION OF STUDENTS
Substitutions of one student for another for a specific enrollment are accepted with at least two days notice before the class begins, provided the substitute meets the course prerequisites.
CANCELLATION BY MTC TRAINING/BLOCKCHAIN TRAINING ALLIANCE
Blockchain Training Alliance may cancel or reschedule any class and will attempt to provide at least fifteen (15) business days notice when canceling or rescheduling. At customer's direction, we will refund the tuition for the canceled class or credit the fees toward the fees chargeable for the rescheduled Class.
Travel arrangements are the student's responsibility and we assume no liability for any costs, including non-refundable tickets, that may be incurred in the unlikely event of a course cancellation or rescheduling.
Training can be cancelled without prior notice, and money refunded to participants if any of the following events affect delivery of a particular training class: severe inclement weather, natural or local disaster, power outage, airline strike.
MTC-BTA Blockchain Training policies_V1_2020